Privacy Policy and Cookies

 

As a company that takes data security and privacy very seriously, we recognise that Uni-Lync's information security practices are important to you. 

 

1.     Definitions

 

Any reference to 'us', 'our', 'we' or 'Uni-Lync' or 'the Company' or 'Uni-Lync's Affiliates' in this privacy notice is a reference to each group company within as the context requires unless otherwise stated.

 

Similarly, any reference to 'you', 'your', 'yours' or 'yourself' in this privacy notice is a reference to any of our customers, potential customers and the users of our website or services as the context requires unless otherwise stated.

 

This information is typically data that identifies an individual or relates to an identifiable individual. We refer to this as "your data" or 'your information'.

2.     Introduction

 

This Privacy Policy explains the information that ''Uni-Lync and its Affiliates collects when you use our website and use our services, how that information is used, with whom it may be shared and your privacy choices.

 

As Your privacy is important to ''Uni-Lync, you should read the Uni-Lync's Privacy Policy carefully.

 

To take account of new regulatory frameworks and technology, changes to our operations and practices, and ensure it remains appropriate to the changing environment, Uni-Lync may change this policy from time to time. Any information we hold will be governed by our most current privacy policy.

By proceeding to use our mobile applications, website, and our Services, you hereby acknowledge that Your data will be processed in accordance with ''Uni-Lync' Privacy Policy.

If you disagree with any part of our terms and conditions, please discontinue using our mobile application, website, and our services with immediate effect.

 

3.     How we gather information

 

We obtain this information in a number of ways through your use of our services or other dealings with us, including but not limited to the the use of our websites, mobile application, our sign-up forms and from information provided in the course of ongoing customer service correspondence.

This includes information provided directly by you to us, information that is collected about you automatically, and information we obtain from third parties.

 

a.     Information you provide to us.

You directly provide ''Uni-Lync with most of the data we collect. To use our mobile application, website and access our Services, we will ask you to provide us with some important information. As we add new features and Services, we may ask you to provide additional information to provide our services. This information is typically required (e.g., to verify your identity) and necessary to provide the requested services. If you choose not to provide the information, when you request for a specific product or service, we may not be able to fulfil such requests.

We also collect data and process data when you:

• Fill in any form through our mobile applications and website.
• Use or view web pages on our website that contain cookies (that have been placed for essential or statistical purposes). These cookies enable smooth usage of the website and allow us to understand website visitor trends (e.g., engagement time on each web page).
• ' Uni-Lync may also receive your data indirectly from third Party Cookies.
• We may record any communications, electronic, by telephone, in person or otherwise, (without the use of a warning tone or any other further notice.) that we have with you in relation to the services we provide to you and our relationship with you. These will be our sole property and will constitute evidence of your communications with us.

 

b.     Cookies Policies

What are cookies, and how do we use cookies?

Cookies are small pieces of text stored on your computer or device when you visit a website or a mobile application. We use cookies on our websites and mobile applications to provide you with a more effective experience by presenting and tailoring web pages according to your needs or preferences.

All Cookies used by the website are used in accordance with the provisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

To the extent permitted under the applicable law, using cookies, we may collect certain types of information automatically, such as whenever you interact with the Sites or use the Services to improve functionality on this site through technology changes.

Simply put, the data gathered using cookies helps us verify your identity to ensure your security and privacy. It also allows us to address customer support issues and determine the browser and settings you are using to provide optimised content to improve the performance of our Sites and mobile applications and your experience when using our website and services. Furthermore, these cookies allow us to understand how you navigate through websites to provide you with a streamlined, tailored experience. Finally, it also helps website and mobile applications owners and third-party advertisers tailor content to your preferences.

'         Essential Cookies: Some cookies are essential to the function of this site to help us improve the way our website works, and others help third-party partners provide you with ads that reflect your interests.' These essential cookies are the minimum required to ensure that our website and applications are secure, performs as expected, and displays information in the correct format.

 

'         You will receive our essential cookies setting by default, as it enables us to give you the best possible experience to you. You can choose to limit the data gathered, however, if you choose to so limit the use of your information. Without these cookies, certain features on the website may not be available to you.'

 

'         Moderate Cookies: These cookies include essential cookies, as well those used for tracking the overall performance of our website and counting in-bound traffic from marketing campaigns. They are used to enable us to improve segmentation and personalise your user journey when using our website and services.

 

'         Optimal Cookies: The other set of cookies we use are optimal cookies. They are a combination of the essential and moderate cookies, in addition to those used for analysing the way you use our website and services, which allows us to serve you relevant product ads on social media and advertising networks.

We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes:

• Technical information, including but not limited to:
• the Internet protocol (IP) address used to connect your computer to the Internet
• 'your browser type and version (if applicable); your app type and version (if applicable)
• your time zone setting; your browser plug-in types and versions; your operating system and platform
• your device brand, category, and model.

 

• Information about your visit, including but not limited to:
• the full Uniform Resource Locators (URL) applicable to your visit; the relevant clickstreams to, through and from our site (including date and time
• products you viewed or searched for; whether you have visited our website and/or applications before.
• page response times; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs);
• methods used to browse away from the page.

 

'         Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network

• Information about your behaviour across devices and websites, including but not limited to:
• the device that is most frequently used by yourself to access this website and the web channels that directed you to our website.

 

• Information that may be stored within your browser or device, including but not limited to:
• your age; your gender; your current location (only country-specific information);
• your interests;
• your spoken/written languages.

'   Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plug-ins.

 

'   Device operations: information about operations and behaviours performed on the device, such as whether a window is foregrounded or backgrounded or mouse movements (which can help distinguish humans from bots).

'         Device event information (such as crashes, system activity and hardware settings, browser type, browser language, the date and time of your request and referral URL);

 

'         Identifiers: unique identifiers, device IDs, and other identifiers, such as from games, apps or accounts you use, and Family Device IDs

 

'         Device signals: Bluetooth signals, information about nearby Wi-Fi access points, beacons, and cell towers.

 

'         Data from device settings: information you allow us to receive through device settings you turn on, such as access to your GPS location, camera or photos.

 

'         Server logs: we may also automatically receive and record the following information on our server logs; how you came to and used the Services.

Overall, the purpose of using cookies is that they allow our websites to respond to you as an individual so that our website and our services are tailored to your needs, likes and dislikes by gathering and remembering information about your preferences. This will enable us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

 

 

4.     What kinds of information do we gather?

 

We collect information when you use our services. Collected information may include or reflect information that could identify you, as well as non-information.

 

If you are an actual or potential customer, we may collect the following types of

information about you:

 

• 'Identification Information: Full name, date of birth, nationality, gender, signature, utility bills, photographs, phone number, home address, and/or email.
• Formal Identification Information: Government-issued identity document such as Passport, Driver's License, National Identity Card, State ID Card, Tax ID number, passport number, driver's license details, national identity card details, visa information, and/or any other information deemed necessary to comply with our legal obligations under financial or anti-money laundering laws.
• Institutional Information: Employer Identification Number (or comparable number issued by a government), proof of legal formation (e.g., Articles of Incorporation), identification information for all material beneficial owners.
• Financial Information: Bank account information, payment card primary account number (PAN), transaction history, trading data, and/or tax identification.
• Professional and Employment Information: Office location, job title, and/or description of the role.
• Correspondence: Email, phone call, text messages, Survey responses, or any other type of information provided to our support team or user research team.
• Location data: We use location-related information to improve our products for you and others.
• Any other relevant information: In some cases, we may process additional data about you to assess risk and ensure our Services are not used fraudulently or for other illicit activities or prevent abuse of our services and protect you. In such instances, the processing of your data is necessary for us to continue to comply with our legal obligations and perform our contractual obligations.
• Joint Marketing Partners & Resellers: Unless prohibited by applicable law, joint marketing partners or resellers may share information about you with us.
• Advertising Networks & Analytics Providers: We work with these providers to assist and provide us with de-identified information about your interaction with our websites and our services.
• Third-party sources as required or permitted by applicable law: We may obtain information about you from third-party sources from time to time. These sources may include Government records and publicly available information; These include but are not limited to Public Databases, Credit Bureaus & ID Verification Partners. We use these records to verify your identity. We obtain information about you from public databases and ID verification partners for purposes of verifying your identity in accordance with applicable law. Such information may include your name, address, job role, public employment profile, credit history, status on any sanctions lists maintained by public authorities, and other relevant data.

 

5.     Why do we gather information, and what do we use it for?

 

We rely on legal bases for processing your information under Article 6 of the EU General Data Protection Regulation ('GDPR'). We generally only process your data whenever we have determined that one or more of the following lawful bases apply:

a)     Performance of the contract

We require this information to understand your needs and provide you with a better service, and in particular for the following purposes:

'         Identification and authentication: We use your data to verify you.

 

'         To form a profile about you: We may use the information about you to form profiles about you so that we can understand you as a user of our services and provide the very best products and services we can. We may, from time to time, do this through automated profiling or automated credit checks, which may affect your ability to use our services. We do this either to perform our legal and contractual obligations or because it is in our legitimate interest to use your information in such a way.

 

'         Customising your experience: We use your data to personalise the service to you. This may include remembering your preferences for language or volume or displaying videos that you might enjoy based upon your viewing choices.

 

 

'         Fulfil background checks: The information provided is used primarily to verify your legal status.

'

Specific requests should be made in writing to ''Uni-Lync 69 Wilson Street London EC2A 2BB or via email info@uni-lync.com

 

b)    Legitimate commercial interest

 

'         For internal business purposes and record keeping, we may need to process your information for research and corporate purposes. As permitted by applicable law, such processing is in our own legitimate interests and is required to comply with our contractual obligations.'

 

'         To improve the products and services we provide: We (' Uni-Lync and its Affiliates and/or our third-party vendors) use your data to provide our services, process and fulfil orders, provide customer support, operating our services, to ensure quality control and to otherwise comply with our contractual obligations to you. We also, in some cases, analyse aggregated data rather than specific user data. We may, however, need to analyse a specific case to address a specific problem. To improve our services, we may disclose non-aggregated or anonymised information such as our number of visitors and registered users.

 

'         To ensure and improve network and information security: We process your information to assist us enhance security, monitor and verify identity or service access, combat spam or other malware or security risks and comply with applicable security laws and regulations.

 

'         To contact you in response to a specific enquiry. We also use your data when we need to communicate with you to respond to customer support or other inquiry and let you know about our policies and terms.

 

'         Promotional Materials: From time to time, we may send you promotional emails about products, services, offers and show you ads on third-party sites.' Where we send you marketing communications, we will either do so as it is in our legitimate interest or with your consent.

 

'         Operating Services: Where necessary, we may use your data to prevent abuse, to detect and prevent fraud and spam from the use of our website and service that violates our Terms of Service.

 

'         ''Uni-Lync, Affiliates and Third-party partners: They assist us in providing and improving our Products or services to (included but not limited to) providing analytics and measurement reports. To meet our contractual obligations and provide our services thoroughly, we may, in certain instances, share your data with third-party identity verification services to confirm your identity. This may be done by comparing the information you provide us to public records and other third-party databases. In addition, as part of their services, these third-party service providers may create derivative data based on your information that can be used in connection with the provision of our services to ensure the verification of your identity and prevent fraud.

 

'         Aggregated or anonymised information: To improve our services and as part of our operations, we may publicly disclose anonymised, non-aggregated information (including but not limited to our number of visitors and registered users.)

 

'         ''Uni-Lync Affiliates and Third-party marketing and advertising: As part of our operations, we may provide links to online services that we do not own or operate. This may be used to deliver third-party advertisements to you. This may include "targeted ads" based on your activities. Please note that services fall outside of this Privacy Policy, and we have no control over the data they collect when you click on the advertisement or visit their website. Once you visit a third-party site, your data may be collected by their systems. We recommend that you read their privacy policies and terms and conditions before using their website and services.

 

'         Research and innovation: As part of our efforts to improve the services, we may use the information we have and other data from third parties to conduct and support research and innovation for the improvement of technological advancement, for the overall wellbeing of public interest and health.

 

'         Corporate restructuring: In the event that the Company and its Affiliates undergoes any form of corporate restructuring or part or all of our business is acquired by a third party, we may, with the full extent of applicable law, need to use your information in association with that restructure or acquisition.' Such use may involve disclosing the data we have of you as part of a due diligence exercise. It is within our legitimate corporate interest to use said information in this way, provided we comply with any legal obligation we have to you.

 

'         Transfer of data out of jurisdiction: As permitted by the GDPR, you are permitted to transfer your information from your home country to other jurisdictions for legitimate business interests if it means that we would be unable to provide our services or comply with our legal obligations without transferring your information to another jurisdiction.

 

c)     Compliance with a legal obligation

'         As part of our legal obligations, we may share your data where we believe disclosure is necessary. In accordance with applicable data protection laws and regulations or at our discretion, we may provide information regarding You to law enforcement officials and agents, government authorities, or other third parties when we are compelled to do so by court order or relevant legal procedure, or when we believe in good faith that the disclosure of the information is necessary to prevent or report suspected illegal activity, or to investigate violations of our User Agreement or any other relevant policies. We may disclose user data where we reasonably believe that someone's life is at risk or in danger. In relevant circumstances, we may disclose user information involving legal claims against us or one of our users.

 

'         We may need to use your information to comply with applicable law to ensure that issues and/or disputes get investigated and resolved as quickly and efficiently as possible.

d)    Consent

'         We may make your data available to persons as you instruct in using our services. In addition, we may share your data with persons to whom you have granted access.

 

6.     Who May We Disclose Information To?

 

For reasons outlined above, we may disclose your information to:

 

'         anyone authorised by you

'         credit providers, courts, tribunals and applicable regulatory authorities as agreed or authorised by law or our agreement with you

'         service providers and specialist advisers who have been contracted to provide us with administrative, IT, financial, regulatory, compliance, insurance, research or other third-party services

 

7.     How do we Protect and Store Information?

We are committed to ensuring that your information is secure. This is why we use physical, technical, and organisational security measures to safeguard your data from unauthorised or accidental disclosure. ''Uni-Lync utilises appropriate physical, technical and administrative and procedural safeguards in compliance with the applicable laws and regulations to protect the security and confidentiality of the information you entrust to us. All information you provide to us is stored on hosted secure servers.

Despite these efforts, we cannot guarantee that 100% of that the loss, misuse, unauthorised acquisition, or alteration of your data will not occur, but we will do our very best to ensure to protect your data.

If you have legitimate reasons to believe that your data is no longer secure, please contact us immediately using the contact information provided in this Privacy Policy.

'Information will not be retained for longer than is necessary as stated in Principles, Article 5 (e) of the GDPR or:

 

'         We are required by law

'         we are contractually required to share with Authorities

'         any other third party we are contractually and legally bound by

In accordance with regulatory requirements, we may need to maintain records for a significant period of time necessary to carry out the purposes set out in this privacy policy. When no longer necessary for retaining data, we will delete or anonymise it. The retention of your information will be subject to periodic review.

 

8.     Your rights

We would like to make sure you are aware of your data protection rights. You may be able to assert certain rights related to your information identified below.

You have the right to:

'         Opt-out of non-essential cookies: You can opt-out of essential cookies via settings; however, as stated above, cookies allow our websites to function properly. If you opt-out of using our cookies some features or in some instances, we will be unable to provide this website to you. This may prevent you from taking full advantage of the website.

'         Access: You have the right to request that ''Uni-Lync provide copies of your data. If you require additional copies, we may need to charge a reasonable administration fee for this service.

 

'         Rectification: If the information we hold about you is inaccurate or incomplete, you have the right to request that we rectify or update any information you believe is inaccurate. If your information has been shared with others, we will let them know about the rectification where possible.

 

'         Erasure: You have the right to request that we delete or remove your information data, under certain conditions, provided that we have no legal obligation to retain that data.

 

'         Restrict processing: You have the right to request that we restrict or suppress the processing of your information under certain conditions.

 

'         Objection: You have the right to object or ask us to stop the processing of your data under certain conditions.

 

'         Data Portability: Under the General Data Protection Regulation (679/2016), you have the right, under certain circumstances, to obtain the information you have provided us with (in a structured, commonly used and machine-readable format) to be transferred directly to you or transferred to another organisation.

 

 

9.     Limits to your rights

You must note that your rights and choices as to information are not absolute. As permitted by applicable law, access may be denied if any of the following apply:

'         when denial of access is required or permitted by applicable law

'         to protect our rights and properties

'         when granting access would pose a danger or have a detrimental impact on another's privacy; and

'         where the request is frivolous or vexatious or for any other relevant reasons.

 

 

10.  Jurisdiction

To settle any legal action or proceedings arising out of or in connection with this privacy policy and terms and conditions, including any non-contractual disputes and claims, this privacy policy and all our dealings with you are governed by and construed and interpreted in accordance with English law, and the courts of England and Wales.

Nothing in this term will prevent us from bringing proceedings against you in any other jurisdiction.

 

No part of this policy may be duplicated, reproduced, adapted, or uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any manner or form whatsoever without the prior written consent of ''Uni-Lync.